Frequently Asked Questions
Everything you need to know about your Hishiro experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery takes between 5-10 business days depending on your location.
How can I return or exchange an item?
Hishiro accepts returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with tags attached to be eligible for a full refund.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I find the right size for me?
Each product page features a detailed sizing guide. We recommend comparing your measurements against our chart to ensure the perfect fit for our contemporary silhouettes.
Are your materials sustainably sourced?
Yes, Hishiro is committed to ethical fashion. We prioritize high-quality, durable fabrics and work exclusively with manufacturers who adhere to fair labor practices.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey directly to your door.